We offer a 15 day approval period, beginning the day the art work is delivered. If, for any reason, you are not happy with it, pack it up in its original packing and return it safely. Once it arrives in good condition, we will return the purchase price in full, minus only the packing and shipping costs you originally paid. You are responsible for the cost of return packing and shipping plus you must insure the art work for its full value. UPS does this at a very low price, about 35 cents per $100.

Exchanges: If you decide months or even years later that you would like a different work of art, you may exchange your original purchase for another or other pieces up to the amount you paid for the first purchase. If you choose something that exceeds your original purchase, you will only have to pay the difference. The requirements for packing and shipping are the same as for returns above.

We usually order a small number of giclee art prints at a time so that they do not get damaged in storage. This means that sometimes we run out of them very quickly. Our art photographer makes them for us, and there are times when paper is out of stock so there will be a week or so's delay. We will always inform you of any delays so that you may cancel or decide to wait.

If an art work arrives damaged, please call or email us immediately as well as the shipper (UPS, FEDEX etc.) Usually, you will notice damage to the package first. Open the package while the delivery person is still there to see if there is damage to the contents. If there is, keep the box and all packaging because the shipper will send an inspector to determine if it was properly packaged, or if the damage resulted from their handling. In either case, our insurance, or the shipper will pay for the damaged piece, and you will receive a refund, or you may choose a replacement painting or art print at the same price.

In the event that a returned art work arrives damaged, and you did not insure it in full, any costs to the gallery for repair or replacement will be deducted from your refund. If the art work is damaged beyond repair, you will not receive a refund. If the art was insured in full, you will receive your refund after the gallery has been reimbursed by insurance. If there is a difference between the original sale price and what the insurance pays, i.e. if the insurance pays less, that portion unpaid by insurance will be deducted from your refund.

Be sure to pack up returned pieces well. Insurance will not cover art that is poorly packed. If necessary, take it to a packer and insure it in full.